Dovetail, founded in 2017, builds an always-on customer intelligence platform. The product automatically centralizes and transforms customer interactions from sources like sales calls, support tickets, and research interviews into actionable insights accessible across an organization. The technology relies on AI, natural language processing, and data integration to process this information.
The platform is used by thousands of organizations, ranging from Fortune 500 companies to startups. The company maintains offices in Sydney and San Francisco.
