Enterpret is an AI-powered platform that centralizes customer feedback from over 50 sources - including support tickets, app store reviews, surveys, social media, and sales calls - into a single unified view. Founded in June 2020 by brothers Varun and Arnav Sharma, the company has raised $25.1 million, including a $20.8 million Series A led by Canaan Partners with backing from Kleiner Perkins, Peak XV Partners, Wing Ventures, and Recall Capital.
The platform uses adaptive AI and large language models to analyze feedback at scale. It features a proprietary Customer Knowledge Graph that connects feedback to business context such as user accounts, revenue data, and product relationships, and an Adaptive Taxonomy that automatically classifies and organizes feedback without manual tagging. These capabilities are designed to make customer insights accessible and actionable for product, customer experience, and insights teams.
Enterpret serves software companies including Canva, Notion, Perplexity, Monday.com, Strava, and Descript. The company operates with its headquarters in San Francisco and an engineering office in Bengaluru, India.
