KMS Lighthouse is a global SaaS company founded in 2012 and headquartered in Tel Aviv, Israel. The company develops an AI-powered knowledge management platform designed to make enterprise information instantly accessible - enabling employees to find accurate answers quickly and deliver consistent service across every channel. Its technical work spans artificial intelligence, machine learning, and UX, with sustained investment in R&D rooted in Israel's technology ecosystem.
The platform is built for large-scale enterprise environments, with a client base that includes Fortune 500 companies across financial services, healthcare, retail, and airlines. It is designed to require minimal onboarding, allowing teams to work with it without extensive training. KMS Lighthouse claims the platform enables 40% faster call handling and reduces onboarding times by 70%.
The company is focused exclusively on knowledge management as a discipline, partnering with analysts including Gartner and Forrester. Its product supports omnichannel customer experience use cases, connecting front-line employees with the information they need at the point of service.
